Privacy notice

This notice explains how we handle personal information related to TDAC assistance. The public application form collects the details needed to file, including passport numbers and dates of birth, and sends them over HTTPS to our server so we can file on the official website. The assistance service fee is collected through Stripe-hosted Checkout. Card details are entered only on Stripe’s page; this site does not store card numbers. Information sent to Stripe is limited to the application reference, application id, service tier, traveller count, and amount — never a passport number, date of birth, or status token.

What we will collect

In order to file on the official website and support that application, we collect: a contact name and email address, a phone number, arrival date, mode of arrival, flight or transport details, a Thailand accommodation address, health-declaration notes, and each traveller’s passport name in English, nationality, sex, occupation, place of residence, passport number, and date of birth.

The application form sends this information to our backend so we can file and support that application. Passport numbers and dates of birth are stored encrypted, used only for that application, and never sold. We do not ask you to upload a passport scan. The public status page does not show a full passport number or date of birth.

How we use the information

Passport numbers, passport images, and dates of birth are used only to complete the official filing and to handle corrections or questions that relate directly to that application. We will not use them for marketing, sell them, or share them with unrelated third parties.

How long we keep it

This sensitive information is not retained long term. After the filing is complete, the confirmation has been sent, and a short period needed for possible corrections has passed, it should be deleted or anonymised, unless a legal requirement obliges us to keep it.

The official website

We file on the Immigration Bureau’s official website, which has its own privacy and data practices. We do not control those practices and we do not represent the official site. You may also file there yourself, free of charge, without using this service.

Questions

You can contact us at massqq@gmail.com. Please submit passport numbers and dates of birth only through the application form on this site, or another secure channel we provide; do not send them to an undesignated mailbox.

This notice will be revised if the service changes.